Home   3DFAMILY Five-Star service-professional service team
     3DFAMILY was founded in 1996, mainly devoted to research of photographic, mechanic and electric integration technology. Company set three R & D centers in Nanjing, Shenzhen and Taiwan, has launched different ranges of manual and CNC vision measuring machines and high-end detection machines. In 2012, 3DFAMILY became listed on Taiwan stock market, has become the first enterprise which go public on stock market in vision measuring field.

      With the rapid development of company, to meet the demand of market and customer, in 2012, 3DFAMILY put forward five-star service system. With sincerity, patience, consideration, concentration, worry-save, provide customers with the most convenient and high-quality service.

     Five-star service system owns a professional team of 150 persons with rich technical support. 3DFAMILY set Nanjing as the technical service headquarters, also set two branches in Kunshan and Shenzhen. Each engineer must pass strict and professional technical test, equipped with uniform overalls, professional service tools, formal five-star service car, to create a professional and standardized five-star service team.

      3DFAMILY five-star service can provide lots of professional service for customers at the first time, by the means of combination of cimart network platform, 35 service centers, 500 exhibition centers and professional ERP management system. At present, 3DFAMILY has reached the agreement with a number of well-known domestic enterprises about five star service, to provide long-term and high-quality technical service for them.

     Service concept: Build star professional service model, be pioneer of professional services

     Service key: Show five star smile to care for customers, with five star professional technology to serve customers

     Service standard: Customer satisfaction is the standard

     Service commitment: Star choice, Heart service

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